Returns & Exchanges

At Envy Bathrooms Limited, we want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, we offer a 30-day return policy for unused items in their original packaging.

1

Initiate Your Return

Contact our customer service team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number and provide your order details.

2

Secure Packaging

Carefully repack your bathroom fixtures in their original manufacturer packaging, ensuring all components and manuals are included to prevent damage during transit.

3

Shipping and Logistics

Affix the provided return label to your parcel and drop it off at an authorized courier point or schedule a collection for larger vanity and bath units.

4

Inspection and Refund

Once our warehouse team inspects the returned items for quality assurance, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing